Return Policy

Thank you for shopping at UpNourish 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 23BMI Life Sciences Private Limited.
  • Service refers to the Website.
  • Website refers to UpNourish, accessible from www.upnourish.co
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order till it is dispatched from our premises. After the product is dispatched you cannot cancel your order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@23bmi.com

We will reimburse You no later than 14 days from the day on which We receive the intimation of cancellations of Order. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Returning Goods

The weight management program cost has to be paid in full while signing up (on the website or on consultation with any of our team members) and shall not be refundable under any circumstances.
The Goods cannot be returned once they are purchased.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us

By email:  info@23bmi.com    By phone: +91-9819300066